Team Manager

Remote

Full Time

Manager/Supervisor

Team Manager - El Salvador

🔹 Position: Team Manager
📍 Location: Santa Ana, El Salvador (Hybrid)
💼 Work Type: Hybrid (Home Office and On-Site)

Are you ready to be part of a company that connects the world through language?
At One World Global Services (OWGS), we are seeking a Team Manager who will play a key role in supporting interpreter performance, driving operational excellence, and collaborating across departments to ensure client success.

Key Responsibilities:

Lead and support a group of interpreters, ensuring availability, performance, and service quality.
Maintain proactive communication with interpreters to provide guidance, resolve concerns, and encourage engagement.
Monitor KPIs and generate performance reports using Excel and Office 365 tools to support strategic decisions.
Work closely with Workforce, Recruitment, QA, and Training teams to optimize interpreter operations.
Collaborate with the Operations Manager to meet client requirements and account targets.

✅ Qualifications

Strong command of Excel and Microsoft Office 365 (PowerPoint, SharePoint, Outlook, etc.)
Fluency in English (written and spoken)
Excellent communication, coordination, and problem-solving skills
Previous experience in operations, team coordination, or contact center environments is a plus

🌟 Why Join OWGS?

Be part of a global, mission-driven company
Enjoy a hybrid work model with flexibility and autonomy
Thrive in a collaborative and fast-paced team environment
Access opportunities for career development and growth

If you're based in El Salvador and ready to take the next step in your career, apply now and become a key player in transforming the language services industry.

🚀 Let’s grow together at OWGS — where language connects everything.

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Team Manager

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